TERMS OF USE

Last Updated: November 4, 2026. Welcome to PlayNowMedia and its related streaming services. Please read these Terms of Use (the “Terms”) carefully. “PlayNowMedia Services” means the websites, applications, streaming channels, branded video services, and other interfaces, features, and technologies made available by Play Now Media LLC, POV Horror LLC, and their respective affiliates (collectively, “PlayNowMedia,” “we,” “our,” or “us”), including services distributed through third-party app stores, connected televisions, streaming devices, and websites. POV Horror is a PlayNowMedia-owned brand. “Content” means the movies, television programs, videos, associated artwork, descriptions, and other audiovisual or informational materials made accessible through the PlayNowMedia Services. The legal entity responsible for a particular paid transaction, and any separate terms of the applicable billing platform, may be identified at the time of purchase or in the applicable service disclosures. These Terms govern your use of PlayNowMedia Services, subject to applicable law and any additional terms validly presented for a particular service or transaction.

SCOPE AND ACCEPTANCE

These Terms apply to anyone who accesses, browses, watches, registers for, or subscribes to PlayNowMedia Services (a “User,” “you,” or “your”). By accessing or using PlayNowMedia Services, you agree to these Terms to the extent a binding agreement is formed under applicable law. If you do not agree, do not use the PlayNowMedia Services. Certain purchases, offers, or services may be subject to additional terms disclosed before the applicable transaction (“Additional Terms”); in the event of a conflict, the Additional Terms govern only that particular transaction or service to the extent lawful. Our Privacy Policy and Cookie Policy, where applicable, separately describe relevant data-handling and tracking practices and do not replace notices or consents required by law. Your use of a third-party distribution or billing platform may also be subject to that platform’s terms. Nothing in these Terms limits or waives any non-waivable statutory right or remedy available to you.

CHANGES TO THESE TERMS OF USE

We may revise these Terms for valid reasons, including changes in applicable law, regulatory requirements, security, technology, distribution-platform rules, the services we offer, or our business operations. For Users with an active paid subscription or registered account, material changes ordinarily will take effect no earlier than 30 days after appropriate notice, unless a shorter period is required or permitted by law for urgent legal, security, or operational reasons. Other changes may take effect upon posting unless applicable law requires otherwise. We will provide notice of material changes by reasonable means, which may include email, a notice within the applicable service, or communications available through a distribution platform, in the manner required by law. Where a change materially and adversely affects your rights or use of an ongoing paid service, any applicable right to reject the change, terminate without penalty, or obtain a refund or other remedy will be honored. Continued use after the effective date may constitute acceptance only where permitted by law; where affirmative consent is required, we will seek it. The date at the top of these Terms will identify the latest published revision.

TERMINATION OF USE OF SERVICES

You may stop using PlayNowMedia Services at any time and may cancel future subscription renewals through the channel in which the subscription was purchased. If you purchased a subscription through Google Play, you may manage or cancel it through Google Play subscriptions. For subscriptions purchased through another app store or distribution platform, use that provider’s applicable subscription-management and cancellation process. If you purchased a subscription directly through a PlayNowMedia website, cancellation is handled through the subscription or account management process on the applicable PlayNowMedia app website; assistance is available at https://support.playnowmedia.com. Deleting or uninstalling an app does not necessarily cancel a subscription. Cancellation of future renewal is distinct from exercising any statutory right to withdraw from an initial contract or purchase. For eligible consumers in the European Economic Area, the United Kingdom, and other jurisdictions with statutory withdrawal rights, the withdrawal period for qualifying distance subscriptions generally begins when the subscription contract is concluded and may include an initial free-trial period, subject to applicable law. For subscriptions purchased directly from a PlayNowMedia-operated website, a customer may notify us of a decision to exercise an applicable statutory withdrawal right by submitting a request through https://support.playnowmedia.com, identifying the subscription and stating an unambiguous decision to withdraw. We will acknowledge such requests without undue delay and will honor any refunds or other remedies required by law. Purchases billed by a third-party app store or payment platform are also subject to that platform’s applicable refund and withdrawal procedures; customers should use the platform’s relevant customer-service or refund process, without waiving mandatory rights. Depending on the circumstances and legally required disclosures and consents, a proportionate charge for services already supplied may be permitted. Unless otherwise disclosed at purchase or required by law, canceling future renewal leaves access available through the end of the current paid period and does not entitle you to a prorated refund. We may suspend, restrict, or terminate access when reasonably necessary for nonpayment, suspected fraud, unlawful conduct, security risks, material violations of these Terms, or service discontinuation, subject to applicable notice, refund, and other legal obligations. We may use reasonable measures to prevent abuse of promotional trials but will not impose charges that were not validly disclosed and authorized. Terms that by their nature should survive termination, including provisions concerning intellectual property, lawful payment obligations, limitations of liability, and dispute resolution, survive to the extent enforceable.

HOW TO ACCESS VIDEO CONTENT

Access to PlayNowMedia Services requires a compatible device, an internet connection, and, where applicable, an active account or subscription. Device compatibility, supported operating systems, application availability, internet quality, territorial restrictions, and features may vary by platform and may change over time. You are responsible for checking the applicable platform’s device and system requirements before purchasing, subject to your statutory rights if a service does not conform to its description. Certain Content may be available without payment and supported by advertising (“Ad-Supported Content”); other Content may require a recurring subscription (“Subscription Video Content” or “Subscription Services”). If we offer an individual rental, pay-per-view purchase, or other non-subscription transaction, its price, access period, permitted viewing conditions, and other material terms will be disclosed at purchase (“Transactional Video Content”). The availability and prices of Content or plans may differ among apps, websites, platforms, and regions.

TRANSACTIONAL VIDEO CONTENT LICENSE AND TERMS

For individual rentals and other non-subscription transactions offered through a PlayNowMedia website or other PlayNowMedia Service, payment of the applicable fee grants you a limited, non-exclusive, non-transferable, non-sublicensable right to stream and privately view the purchased access for personal, noncommercial use, subject to the viewing window, start deadline, geographic availability, supported devices, and any other material restrictions disclosed before the transaction. Purchasing viewing access does not transfer ownership or copyright in the Content. The rental period and any deadline to begin viewing are those stated at the time of purchase, rather than a universal period imposed by these Terms. Except as required by applicable law or the applicable purchase terms, unused or expired rentals are not refundable. Where statutory withdrawal rights apply, any request for immediate performance, acknowledgment of the consequences for withdrawal rights, refund, or permitted proportional charge will be addressed as required by law and through the applicable sales channel. A statement in these Terms alone does not constitute the express consumer consent that law may require.

SUBSCRIPTION SERVICE LICENSE AND TERMS

During an active subscription and subject to these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable right to stream and privately view the Subscription Video Content made available within your particular plan for your personal, noncommercial use. You do not acquire ownership of the Content. New monthly and annual subscriptions currently begin with a seven (7)-day free trial. No subscription fee is charged during that trial; if the subscription is not canceled before the trial expires, the first payment is due when the paid period begins on day eight (8), as administered by the applicable billing provider. The trial period, first charge date, price and interval of subsequent renewals, cancellation method, and other material offer conditions are disclosed at enrollment. Trial offers may be changed prospectively for future subscribers in accordance with applicable law. Other subscription terms, supported devices, and simultaneous-stream limitations, if any, are those disclosed for the particular service and billing platform at enrollment. Your subscription may renew automatically until canceled under the applicable purchase terms; you may stop future renewals at any time using the applicable cancellation method. Subject to applicable law and any refund policy disclosed at purchase, we generally do not provide refunds or credits solely because a customer did not watch available Content or used only part of a billing period. This limitation does not apply to legally required refunds, statutory withdrawal rights, defective or nonconforming services, or other mandatory remedies. We may add, rotate, substitute, or remove titles and alter programming schedules because of licensing, territorial restrictions, technical issues, or ordinary catalog management; however, changes affecting the essential characteristics of a paid service remain subject to applicable consumer rights, including remedies for a material loss of conformity or a materially adverse change. Access ordinarily ends when the paid subscription period ends, subject to applicable platform procedures and law.

DATA

Our collection, use, sharing, and protection of personal information, and our use of cookies or similar technologies where applicable, are described in our separate Privacy Policy and Cookie Policy. Bright Data functionality is used only in our standalone PC application and is not incorporated into our Google Play, Apple, Amazon, Roku, LG, Samsung, or other connected-television platform applications. Where applicable, participation in the Bright Data network is subject to a separate explanation and user choice within the PC application, the applicable Bright Data terms and privacy information, and any consent required by law. Accepting these Terms alone does not constitute consent to participate in the Bright Data network. Other data processing, advertising technologies, and third-party software used by PlayNowMedia Services remain subject to applicable disclosure, choice, and consent requirements.

PRICING AND PAYMENT TERMS

(a) General. By purchasing a subscription, rental, or other paid service, you agree to pay the price, taxes, and other charges properly disclosed and authorized at checkout, subject to any free trial and applicable law. You agree to provide truthful and current billing information when requested and to use only a payment method you are authorized to use. Payments may be collected by PlayNowMedia, a payment processor, or the applicable app store or distribution platform, as identified at purchase. We do not impose a charge merely because a person views free, advertising-supported Content or cancels an eligible free trial before it converts to a paid subscription. (b) Pricing and Changes. We may set and change prices for future purchases and offers. Changes to the price of an existing subscription are subject to required prior notice, affirmative acceptance where required, applicable platform procedures, and your right to cancel future renewals. A change to an existing subscription price will not itself authorize a charge for which further consent is legally required. (c) Payment Methods and Authorization. Available payment methods vary by service, territory, and billing provider. For direct website transactions, you authorize the identified payment processor to charge the applicable payment method for the disclosed purchase and, where relevant, the authorized recurring subscription. A processor may conduct an authorization or preauthorization permitted by law and its disclosed terms; this may temporarily reduce the available balance or credit limit on the payment method. Payment card issuers or financial institutions may impose separate charges, such as currency conversion or foreign transaction fees, under their own terms. For purchases billed through an app store, that platform generally administers payment credentials and payment processing. We do not represent that PlayNowMedia directly receives or stores complete card details for such purchases. (d) Recurring Subscriptions and Failed Payments. When you enroll in an automatically renewing subscription after receiving the required disclosures, you authorize the applicable seller or billing provider to charge the disclosed subscription price and applicable taxes at the stated interval until you cancel, subject to your free trial, any lawfully required renewal consent, and applicable law. Billing dates may vary with the billing provider, calendar dates, plan changes, or account changes. Where permitted by law and the provider’s terms, an unsuccessful authorized charge may be retried; an expired, declined, or otherwise invalid payment method may result in interruption or loss of paid access until the account is brought current. You remain responsible for properly authorized charges that accrued before cancellation, but not for charges prohibited by law or imposed after an effective cancellation without legal authorization. If a billing provider administers a transaction, its applicable system generally governs payment-method updates, retries, and transaction processing. (e) Unavailable Content and Refunds. Except as required by law, expressly offered at purchase, or provided under an applicable platform policy, we do not refund or credit a subscription merely because available Content was unwatched or only part of a paid billing period was used; nor do we ordinarily refund an unused rental after its disclosed access period has expired. If paid Content or a paid service is not made available or does not conform to its description or applicable legal requirements, we may, where lawful and appropriate, attempt within a reasonable time to restore access, correct the problem, retransmit the Content, or provide a comparable substitute. Such measures do not exclude, postpone, or diminish any legally required price reduction, termination, refund, or other consumer remedy. A problem caused solely by an unsupported device, inadequate internet connection, or failure to follow properly disclosed technical requirements may affect available remedies, but does not eliminate rights that applicable law makes mandatory. (f) Taxes. Prices and applicable taxes will be presented as required by law. Taxes may be included in the displayed price or added at checkout as applicable law permits; the seller or platform responsible for collection and remittance may vary by transaction and location. You are responsible for charges and taxes legally attributable to your purchase, but not for taxes that applicable law requires the seller or platform to bear or remit without passing them on. (g) App Store and Platform Purchases. Subscriptions purchased through Google Play, Apple, Amazon, Roku, or another platform are subject to that platform’s applicable billing, management, cancellation, and refund processes. You should use the relevant platform’s subscription tools for charges it administers. This does not exclude statutory rights or obligations that apply to PlayNowMedia as the service provider. (h) Unpaid Amounts and Collection. To the extent permitted by law, we may suspend paid access for nonpayment and seek payment of amounts that are validly due and properly authorized. We may also seek reasonable collection costs, court costs, or attorneys’ fees, but only if and to the extent recoverable under applicable law or an enforceable agreement or award. We will not impose fees, penalties, or collection costs that consumer protection law prohibits. (i) Free Trials and Promotional Offers. New monthly and annual subscriptions currently include a seven (7)-day free trial during which no subscription fee is charged. Unless canceled before the trial ends through the purchase channel, the subscription converts to the disclosed paid plan, with the first subscription charge due when the paid period begins on day eight (8). The trial duration, recurring price, billing interval, first charge date, and cancellation method will be disclosed before enrollment. We may impose lawful eligibility limits on introductory offers, including restricting repeated free trials, but we will not charge an undisclosed penalty for trial abuse. Promotional discounts, including discounts for website purchases, apply only to the persons, plans, transactions, and billing periods specified in the particular offer. Unless an offer states otherwise, a temporary introductory discount does not guarantee that the discount continues for later billing periods, and the regular renewal price will be disclosed as required before enrollment. Nothing in this paragraph limits any statutory withdrawal right or other mandatory refund remedy.

ADVERTISEMENTS AND THIRD PARTY LINKS

Some PlayNowMedia Services may display advertising, sponsorships, external links, or links to websites, applications, billing systems, devices, and services operated by third parties. A link, advertisement, logo, trade name, or other reference to a third party does not, by itself, mean that PlayNowMedia endorses or guarantees that third party’s products, services, statements, or practices; likewise, a third party’s permitted display of PlayNowMedia branding does not make that third party’s separate products or transactions our responsibility. Third-party sites and services may have their own terms and privacy practices, and we encourage you to review them. To the extent permitted by law, we are not responsible for third-party content, transactions, security, availability, or data practices outside our control. Nothing in this section excludes responsibilities imposed on us by applicable law for advertising, software, data collection, billing processes, or other third-party services that we select, integrate, or control within PlayNowMedia Services.

USER REGISTRATION

Certain PlayNowMedia Services may require an account, subscription, or authentication through a distribution platform. Where an account or login credentials are provided, you agree to provide accurate, current registration information, maintain reasonable security of your password and other credentials, and not knowingly disclose or transfer access to persons who are not authorized under your subscription terms. You are responsible, to the extent permitted by law, for activity you authorize or permit through your account, including activity by persons with whom you intentionally share access; however, these Terms do not impose liability for unauthorized transactions or losses where applicable law protects you. Please notify us promptly at https://support.playnowmedia.com if you become aware of suspected unauthorized access or another security incident affecting your account. We may reasonably require credential changes, restrict access, or take other proportionate security measures to prevent fraud, misuse, or compromise. Certain apps may use authentication provided by an app store or other platform and may not require a separate PlayNowMedia password. Persons entering into paid subscriptions must have legal capacity to contract or act through a properly authorized parent or guardian; applicable parental controls, content ratings, and platform rules remain in effect.

YOUR USE OF SERVICES

You may use PlayNowMedia Services only for lawful, personal, noncommercial viewing within the access rights of your plan and the applicable platform terms. Except as permitted by law or expressly authorized by PlayNowMedia or the relevant rights holder, you may not record or capture protected streams, circumvent or disable digital rights management or other access controls, copy or retransmit protected Content, publicly perform or commercially exploit protected Content, or share, sell, sublicense, or otherwise transfer paid access in violation of your subscription terms. You may not use the services to obtain unauthorized access to accounts, data, software, or network systems; impersonate another person or PlayNowMedia; harvest credentials or personal information; engage in fraud, phishing, malicious automation, or distribution of harmful code; deliberately interfere with service availability or security; or use automated tools to extract protected service data or content in violation of applicable law. You may not reverse engineer, decompile, or modify our protected software or technical safeguards except where applicable law expressly permits such activity notwithstanding these Terms. The preceding restrictions do not claim exclusive rights in public-domain works and do not prohibit lawful criticism, independent consumer reviews, or other protected activity. You may encounter programming you find objectionable; content ratings, classifications, descriptions, and other guidance are intended to assist viewers but may vary by platform and territory. We may investigate suspected material violations and take proportionate, lawful measures to protect the services and their users.

OUR INTELLECTUAL PROPERTY RIGHTS

PlayNowMedia and its licensors or other applicable rights holders own, license, or otherwise have lawful rights in the protected elements of PlayNowMedia Services. Such elements may include trademarks, service marks, trade names, logos, original artwork and copy, software and source code, interfaces, graphics, visual presentation, databases, metadata, service designs, compilations, and any protectable selection, coordination, or arrangement of materials. Individual films, television programs, music, images, and other underlying works may be owned by third parties, distributed under license or other authority, or made available where they are believed to be in the public domain or otherwise lawfully distributable. We do not claim exclusive copyright in a work merely because it appears in our catalog, and nothing in these Terms attempts to create copyright protection in public-domain material. Your use of the services grants only the limited access and viewing rights specified in the applicable subscription or rental terms; no ownership, license to commercially exploit our protected services, or other intellectual property rights are transferred. Except where authorized by us or the relevant rights holder or permitted by applicable law, you may not reproduce, modify, reverse engineer, publicly display or perform, distribute, broadcast, retransmit, sublicense, sell, or make unauthorized commercial use of protected materials or protected service components. You may not remove or obscure copyright, trademark, service mark, or other proprietary notices from protected materials. We reserve all rights in our own protected materials and rights validly licensed to us, while respecting the rights of third parties and the public-domain status of works where applicable.

PlayNowMedia respects the intellectual property rights of others and seeks to distribute content pursuant to applicable licenses, distribution agreements, or other lawful rights, including content believed to be in the public domain. If you believe that any content made available through PlayNowMedia Services infringes your copyright or other intellectual property rights, please submit a written notice through our customer support portal at https://support.playnowmedia.com. Your notice should identify the copyrighted work or other intellectual property at issue, the allegedly infringing material, its location within PlayNowMedia Services, the nature of your claim, and sufficient contact information to permit us to respond. Supporting documentation establishing ownership or the authority to act on behalf of the rights holder is encouraged. PlayNowMedia will review infringement claims and take appropriate action based on the circumstances, which may include investigating the applicable distribution rights, contacting the relevant distributor or rights holder, and restricting or removing disputed content. PlayNowMedia reserves the right to determine whether and when content will be restored, subject to applicable law. Nothing in this section limits any rights, remedies, or obligations established by applicable copyright law.

CUSTOMER SUPPORT

For assistance with account access, billing, subscription cancellation, technical issues, content availability, or other questions about PlayNowMedia Services, contact us through https://support.playnowmedia.com or by email at [email protected]. General business contact information is also available at https://www.playnowmedia.com/contact-us/. For a purchase administered by a third-party platform, you may also need to contact that platform about payment-method changes, transaction records, or refunds that it administers. The legally required identity, geographical business address, telephone number, and other trader contact information for the responsible seller will be provided in applicable service or transaction disclosures.

PERSONAL INFORMATION

We respect the privacy and security of personal information. Information relating to the categories of personal data we collect, the purposes and lawful bases for processing, sharing, retention, international transfers, and available privacy rights and choices is addressed in the applicable Privacy Policy, supplemented by any service-specific notice required by law. Where cookies or similar technologies are used, the relevant Cookie Policy and consent mechanisms, if required, apply. Agreement to these Terms is not a substitute for any separately required privacy notice or consent, and we do not treat mere use of a service as blanket consent to processing that requires an affirmative choice.

ASSIGNMENT

These Terms and any personal license granted to you may not be assigned or transferred by you without our prior written consent, except where applicable law provides otherwise. We may transfer our rights and obligations in connection with a merger, reorganization, sale of assets, or transfer of the relevant business, provided that any required notice is given and the transfer does not deprive you of statutory consumer protections or materially reduce your rights contrary to applicable law. We remain responsible for obligations that cannot lawfully be transferred or disclaimed.

INDEMNITY

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless PlayNowMedia, POV Horror LLC, their respective affiliates, and their officers, directors, employees, agents, successors, licensors, and service providers from third-party claims, damages, liabilities, and reasonable costs, including reasonable attorneys’ fees, to the extent arising from your intentional unlawful conduct, your infringement of a third party’s rights, or your material breach of these Terms. This provision does not require you to indemnify us for our own negligence, misconduct, breach of law, or matters for which indemnification is prohibited by consumer protection law; it does not transfer to you liability for Content selected or distributed by PlayNowMedia merely because you watched it. We may, at our expense, assume control of the defense of a claim for which indemnification is properly available, and you agree to provide reasonable cooperation; no settlement imposing personal liability or nonmonetary obligations on you will be entered into without your consent, which will not be unreasonably withheld.

DISCLAIMER AND LIMITATIONS OF LIABILITY

To the maximum extent permitted by applicable law, PlayNowMedia Services are provided on an “as is” and “as available” basis, and we disclaim warranties, representations, and conditions not required by law, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the extent those disclaimers are lawful. We do not guarantee uninterrupted availability, error-free playback, compatibility with every device, constant streaming quality, or permanent availability of any particular title. Access and performance may be affected by maintenance, network congestion, internet or device failures, third-party platforms, service providers, rights restrictions, geographic limitations, or changes in the licensed catalog. Content descriptions, classifications, ratings, availability information, and other metadata are provided for general informational purposes and may contain errors, omissions, or differences between territories and platforms; this does not exclude any statutory right or remedy arising from a material misdescription or nonconforming service. To the maximum extent permitted by law, we and our affiliates, officers, directors, employees, agents, licensors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, arising from the use of or inability to use PlayNowMedia Services. To the maximum extent permitted by law, our total aggregate liability for claims arising out of a particular service will not exceed the greater of US $100 or the amount you paid for that service during the 12 months before the event giving rise to the claim. These exclusions and limitations do not apply to liabilities that cannot lawfully be excluded or limited, including liability for fraud, intentional misconduct, death or personal injury caused by negligence where non-excludable, or mandatory remedies for failure to supply, lack of conformity, or legally required refunds or price reductions. Nothing in these Terms limits any non-waivable consumer right or remedy, including rights that apply in the European Economic Area or the United Kingdom.

ELECTRONIC SIGNATURE AND CONTRACTS

Where permitted by applicable law, agreements and transactions involving PlayNowMedia Services may be completed electronically, and we may provide contractual information, confirmations, receipts, notices, and communications electronically, including by email, through the applicable service, or through the billing platform. You agree to maintain accurate contact details for any account you create and to take reasonable steps to maintain access to communications sent to the contact method you provide; you should retain transaction confirmations and other important records. You may need an internet-connected device and an email account or other supported method to receive, save, or print electronic communications. Where affirmative consent, a particular type of notice, a valid electronic signature, or a durable record is required by applicable law, the relevant process must separately satisfy those requirements; this provision is not a substitute for legally required consent. You may contact https://support.playnowmedia.com about available copies of records or required paper notices, subject to any statutory right to receive information in paper form or another durable medium.

MISCELLANEOUS

These Terms, together with any applicable Additional Terms properly disclosed for a particular service or transaction, constitute the entire agreement between you and the applicable PlayNowMedia contracting entity concerning that service and supersede prior inconsistent understandings on the same subject, without displacing mandatory disclosures, enforceable purchase terms, separately applicable platform agreements, or rights that law preserves. Except as permitted by law or agreed in writing by an authorized representative, these Terms are not amended by an oral statement. If a provision is invalid or unenforceable, it will be limited or severed to the minimum extent necessary without affecting the remaining provisions, to the extent lawful. Our failure to enforce a provision on one occasion does not waive our ability to enforce it later. Except for mandatory consumer protections, these Terms are governed by the laws of the State of New York, United States, without regard to its conflict-of-law rules, and the state and federal courts located in New York County, New York, shall have non-exclusive jurisdiction over disputes arising from these Terms. The choice of law and venue does not deprive consumers of mandatory protections or access to courts available under the law of their habitual residence, including applicable EEA and UK rules. To the extent lawfully permitted, the parties waive trial by jury, but no jury waiver applies where prohibited or unenforceable. Nothing in these Terms shortens a statutory limitation period that cannot lawfully be shortened. Provisions intended by their nature to survive termination, including lawful payment obligations, intellectual property protections, dispute provisions, and enforceable limitations of liability, survive to the extent enforceable. Questions about these Terms may be directed to https://support.playnowmedia.com.